Privacy Policy

PiFresh Cleaning Service LLC ("PiFresh," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cleaning services, website, or mobile application.

By using our services, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our services.

Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and phone number
• Billing and payment information
• Property address and cleaning preferences
• Service history and feedback
• Communication preferences

Automatically Collected Information

When you visit our website or use our mobile app, we may collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, links clicked)
• Location data (if you grant permission)
• Cookies and similar tracking technologies

We use the information we collect to:

• Provide and manage cleaning services
• Process payments and send invoices
• Communicate with you about appointments and services
• Send service updates and promotional offers
• Improve our services and customer experience
• Ensure the safety and security of our team
• Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, such as:

• Payment processors
• Customer support platforms
• Analytics and marketing services
• Cloud storage providers

Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders or legal processes
• Government requests
• Protection of our rights and safety
• Prevention of fraud or security threats

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Secure data storage and backup procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

You have the following rights regarding your personal information:

Access and Update

You can access and update your personal information by contacting us or logging into your account.

Deletion

You may request deletion of your personal information, subject to legal and contractual obligations.

Marketing Communications

You can opt out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

Cookies

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. The retention period depends on:

• The type of information collected
• The purpose for which it was collected
• Legal and regulatory requirements
• Business needs and obligations

When we no longer need your information, we will securely delete or anonymize it.

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Displaying a notice on our mobile app

Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or our data practices, please contact us: